We have prepared a selection of educational video tutorials that visually illustrate how you can handle a typical problem connected with your hosting plans account. You can find the tutorial video clips in the Help section.
A Sixty–Minute Ticket Response Time Guarantee
Our semi–dedicated servers are backed up by a 24/7/365 customer service and include a 60–minute ticket response time guarantee. Our accomplished customer service technicians will be available around the clock and will rectify any problem that you might possibly have within maximum 60 minutes after the support ticket submission. Normally, an answer will be provided to you in less than 20 minutes.