Customer Support Channels
A 1–hour Response Guarantee
Our client help crew is taught to fast take care of all hosting plans users’ requests and information questions. Via our ticketing system, you will be able to post your question and a support staff member will return to you in only maximum 1 hour. Actually, practice has shown that the normal solution time frame is 20 min.
A Top–quality Support Service
Contact us anytime needed. Our team of employees is going to be on the web for you 24x7x365 to react to all your queries and to eliminate any trouble you will have. You also can post a tech support ticket from your Web Control Panel or send us an email message anytime. In addition, on working days, you are able to phone us or make use of the online chatting alternative.
An Intuitive Help Section
The Control Panel presents a detailed knowledge base that’s incorporated into all areas. In each area, you will find a Help button which will load for you a selection of step–by–step lessons on how to utilize a selected feature or perform a specific action. In addition, we have crafted guide video clips so you’re able to get a better idea of the Control Panel’s interface.