A 99.9% Server Uptime
The primary advantage of creating your very own hosting system is that you don’t have to be worried about compatibility – you configure a particular set of software tools in such a manner so as to be compatible with a given set of hardware elements. The final outcome is something significantly more solid and reliable, as there are fewer potential chances of failure. We have built our cloud hosting system using tried and trusted hardware parts in addition to a seriously tweaked version of SELinux so as to create an absolutely secure environment for your own websites.
That’s the reason why, with all our hosting plans packages we offer a 99.9% server uptime guarantee. This guarantee is valid for all datacenters.
A 99.9% Network Uptime
Aside from our cloud hosting system, we’ve also set up our own internal network in each one of our datacenters. Everything is based on top–notch hardware parts supplied by Juniper. And on each single router, we’ve configured a firewall with an intricate set of rules to be able to sift out all shady requests.
Thus, in each of our datacenter facilities – in our data center in the USA, in our data center in the United Kingdom, in our data center in Finland, in our data center in Eastern Europe and in our data center in Australia, you can enjoy a 99.9% network uptime guarantee. And this uptime guarantee is available with all web hosting packages in each datacenter.
A 30–Day Money–Back Guarantee
Although we have done just about everything to minimize all possible risks with our cloud hosting packages and irrespective of the fact that we provide first–class client support, there are instances when the client simply isn’t pleased with what we have to offer. Or he wants to switch to a more powerful web hosting service, like a VPS server or a dedicated server.
Because of this, we offer a 30–day money–back guarantee with each of our cloud hosting plans, no questions asked. If you are not fully pleased, you will get a reimbursement.
24/7 Technical Support
In the event that you run a hosting firm, your customer service technicians are of chief importance. That’s why we’ve mindfully handpicked a very knowledgeable group of customer service technicians, each with many years of practice behind his back. With their help, our company offers 24x7 support with all our web hosting services.
And not just that, we offer a 1–hour response time guarantee. All client support tickets are responded to in less than an hour and our average response time is under 20 minutes!